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Technology and Information Management

When dealing with technologies, a sustainable non-profit organization:

  • Understands if and how technology supports its programs. Note that technology could be anything from telephones for a Distress Centre, to refrigerators for safe food storage to computer hardware/software;

  • Uses computer technology for efficient management of information;

  • Possesses adequate hardware and software resources to support its technology needs and ensures that these are maintained;

  • Develops a strategic technology and implementation plan;

  • Employs sufficient protection from viruses, mal-ware and spy-ware;

  • Employs adequate maintenance and back-up systems to ensure safety of data and efficiency of operations;

  • Includes practices and policies for the use of computer systems and Internet use, including donated equipment;

  • Communicates practices and policies for the use of computer systems and Internet use;

  • Provides training to those staff and volunteers involved in the use of technologies;

  • Preserves the integrity of its technology through security and backup procedures; and

  • Follows a plan for evolving its technologies in support of its mission.